Terms of Service

WhaShield — a service of WHASOLS (SMC-PRIVATE) Limited

Last updated: 14th Aug, 2026

These Terms of Service ("Terms," "Agreement") form a binding legal agreement between you ("User," "you," or "your") and WHASOLS (SMC-PRIVATE) Limited, a company registered in Pakistan, operating the WhaShield service ("WhaShield," "we," "us," or "our"), governing (i) your access to and use of whashield.com (the "Website"), (ii) your use of our products, services, and solutions (collectively, the "Services"), and (iii) our provision of the Services to you.

We may update these Terms at any time, and any such changes take effect immediately upon posting to our Website. If you do not agree to any part of these Terms, you must not use the Website or the Services. Continued use of the Services after an update constitutes your acceptance of the revised Terms.

Please read carefully. By accessing or using WhaShield, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Agreement

Your continued access to WhaShield after any amendment to these Terms is deemed acceptance of that amendment. If you disagree with a change and wish to close your account, contact us at the address below.

2. Scope of Services

WhaShield provides users with access to a range of security and fraud-protection tools delivered as software-as-a-service. Unless stated otherwise, any new feature that extends or enhances the Services — including future WhaShield product releases — is governed by these Terms. WHASOLS and its affiliates are not liable for any claim, loss, or damage arising directly or indirectly from your use of the Services or any information made available through them, except as expressly stated in this Agreement.

We aim to keep information on the Website accurate and current but make no guarantee as to its accuracy, completeness, or suitability for any particular purpose.

3. Grant of Rights

WHASOLS grants you a non-exclusive, non-transferable, non-sublicensable right to access and use the Services strictly for your own internal business purposes, in compliance with applicable laws and regulations.

4. Reservation of Rights

WHASOLS retains all right, title, and interest — including copyright and database rights — in the WhaShield Website, Services, and related documentation. All rights not expressly granted to you remain reserved. No part of the Services may be copied, modified, published, distributed, or transmitted without our prior written permission. Nothing in these Terms transfers ownership of the Services to you; you receive only a limited right of access and use as set out here.

5. License Restrictions

Except as expressly permitted in these Terms, you may not, and may not permit others to:

  • allow anyone outside your organization to use the Services without our written permission;
  • use the Services to build a competing product or resource for sale or distribution to others;
  • create derivative works or compilations based on the Services;
  • use the Services in a way that infringes any copyright, intellectual property, contractual, or proprietary right;
  • publish, distribute, sub-license, rent, lease, or resell the Services or any part of them, except as expressly permitted;
  • remove or obscure any copyright or proprietary notice within the Services;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Services; or
  • use the Services for any unlawful purpose, including transmitting harmful, abusive, defamatory, or otherwise objectionable content.

6. Ownership & Intellectual Property

You acknowledge that you have no rights in WHASOLS's intellectual property. All title, ownership, and intellectual property rights in the Services and any derived works remain solely with WHASOLS. All software and technology on the Website is protected under Pakistani and applicable international copyright law. Reproduction, modification, distribution, or public display of Website content without our written consent is strictly prohibited.

7. Acceptable Use

You agree to use the Services lawfully. You are responsible for all content transmitted through our systems. You agree not to:

  • violate any provision of these Terms;
  • transmit content that is harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable;
  • harass or advocate the harassment of another person;
  • send unsolicited email, spam, or chain letters using the Services;
  • distribute viruses, malware, or any other harmful code; or
  • promote illegal or malicious activity, or violate any applicable law or regulation.

WHASOLS has no obligation to monitor use of the Services; ensuring your own compliance is your responsibility. We are not liable for content transmitted through the Services to third parties. Violation of these Terms may result in account termination at our discretion.

8. Inactive Accounts

If you hold a free-tier account and it remains inactive for 90 consecutive days, we reserve the right to suspend or terminate it. Any remaining balance or data associated with a suspended or terminated account may be forfeited at our discretion.

9. Confidentiality

You may gain access to confidential or proprietary information belonging to WHASOLS, including details of the Services. You agree to use such information only for the purpose for which it was provided, and not to disclose it to any third party without our prior written consent. You further agree not to publish any comparative evaluation of the Services against competing products without our written approval, and neither party will make public statements about the other or about this Agreement without consent.

10. Fees & Billing

Current pricing is published on the WhaShield Website. Subscriptions are billed in advance on a monthly basis, and you are responsible for all fees incurred through your use of the Services. Fees are non-refundable except as expressly stated in these Terms. WHASOLS may change pricing at any time without prior notice.

11. Refund Policy

Refunds, where granted, are issued solely at the discretion of WHASOLS management.

12. Taxes & Duties

You are responsible for all applicable taxes, duties, and levies — federal, provincial, sales, or otherwise — arising in connection with this Agreement.

13. Term

This Agreement takes effect upon our acceptance of your application for access credentials and continues until terminated as set out below.

14. Termination

  • WHASOLS may terminate this Agreement for convenience upon thirty (30) days' written notice.
  • You may terminate this Agreement upon thirty (30) days' written notice to WHASOLS.
  • This Agreement terminates automatically upon: failure to renew a subscription; unauthorized use of the Services; or any breach of these Terms.

15. Consequences of Termination

Upon termination, the Services will cease immediately and you must:

  • promptly stop offering any services built in whole or in part on WhaShield; and
  • promptly cease distribution of anything derived from the Services.

Except as otherwise provided, no refund is due upon termination for any reason. Termination does not affect either party's accrued rights or liabilities as of the termination date.

16. Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict-of-law principles, and any dispute shall be subject to the exclusive jurisdiction of the courts of Rawalpindi, Pakistan.

17. Severability

If any provision of these Terms is found void or unenforceable, that finding will not affect the remaining provisions, which will continue in full force.

18. Modification of Service

WHASOLS may change, modify, or discontinue any part of the Services or Website at any time without notice, penalty, or refund obligation.

19. Authority & Eligibility

You confirm that any information provided during registration is true, accurate, and current, and that you are at least 18 years old with legal capacity to enter a binding contract under Pakistani law. Each party warrants it has full authority to enter into and perform its obligations under this Agreement, and that any individual signing on its behalf is duly authorized to do so.

20. Assignment

You may not assign, sublicense, or transfer any right or obligation under this Agreement without our prior written consent. Any attempted transfer without such consent is void.

21. Amendment of Terms

WHASOLS may amend these Terms at any time. Amendments take effect upon posting to the Website or upon direct notice to you, whichever is earlier. If a change is unacceptable to you, you may terminate this Agreement immediately by notifying us; continued use after notice of a change constitutes acceptance of it.

22. Notices

Notices under this Agreement must be in writing and delivered by email or by registered/certified mail. We will direct notices to the contact details you provided during registration. Notices to WHASOLS should be sent to:

WHASOLS (SMC-PRIVATE) Limited
[Street Address]
Rawalpindi, Punjab, Pakistan
Email: [email protected]

Email notices are deemed received on the date sent if sent on a business day before 5:00 p.m. Pakistan Standard Time (UTC+5); otherwise, on the next business day. Mailed notices are deemed received on the third business day after posting.

23. Entire Agreement

These Terms constitute the entire agreement between the parties regarding their subject matter and supersede all prior understandings, written or oral.

24. Binding Effect

This Agreement binds and benefits the parties and their respective permitted successors and assigns.

25. No Third-Party Beneficiaries

No provision of this Agreement is intended to benefit any person or entity not a party to it, and no such party has any right of action under this Agreement.

26. Survival

The confidentiality provisions of these Terms survive termination of this Agreement.

28. Limitation of Liability

Under no circumstances will WHASOLS be liable to you or any third party for indirect, special, punitive, incidental, or consequential damages arising from your use of, or inability to use, the Services, even if advised of the possibility of such damages. WHASOLS's total liability for any claim arising under this Agreement is limited to the amount you actually paid to WHASOLS for the Services giving rise to the claim, and this shall constitute your sole and exclusive remedy.

29. Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranty of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. WHASOLS does not warrant that the Services will meet your requirements, operate uninterrupted or error-free, or that results obtained will meet your expectations. No advice or information obtained from WHASOLS creates any warranty not expressly stated in this Agreement. WHASOLS is not responsible for any chargeback incurred by you before or after we provide any analysis, report, or recommendation.

30. Indemnity

You agree to indemnify, defend, and hold harmless WHASOLS and its affiliates from any liability, loss, claim, or expense (including reasonable legal fees) arising from your violation of these Terms.

31. Securing Your Account

You are solely responsible for safeguarding your account credentials and preventing unauthorized use of your account. WHASOLS does not guarantee detection of unauthorized access; you agree to notify us immediately of any suspected security breach. WHASOLS is not responsible for losses arising from unauthorized account access.

32. Service Disruptions

You acknowledge the Services may be interrupted due to:

  • unscheduled or unanticipated downtime;
  • scheduled maintenance or upgrades;
  • a breach of these Terms;
  • denial-of-service or other attacks;
  • legal or regulatory requirements; or
  • other circumstances at our sole discretion.

WHASOLS is not liable for any loss arising from such disruptions and will make reasonable efforts, but has no obligation, to post status updates on the Website.

33. Payment Processing

WhaShield uses third-party payment processors to handle billing. By subscribing to the Services, you authorize the applicable payment processor to charge your chosen payment method.

34. Legal Costs

In any legal proceeding between the parties to enforce or interpret this Agreement, each party bears its own costs, expert fees, and attorney fees, including on appeal.

35. Force Majeure

Neither party is liable for delay or failure to perform its obligations due to circumstances beyond its reasonable control, provided the affected party promptly notifies the other of the delay.

36. No Waiver

WHASOLS's failure to enforce any provision of these Terms does not waive that provision or our right to enforce it later.

37. Trademark Notice

WhaShield is a trademark of WHASOLS (SMC-PRIVATE) Limited. All other product and company names referenced herein are trademarks of their respective owners.


Questions about these Terms? Contact us at [email protected].